Customer Lifecycle Identity Management
Eliminate Risks Associated with False Identity
Create frictionless customer experiences while reducing risk and preventing fraud through a simple and consistent identity proofing process across ALL channels - from customer onboarding and user authentication, account transactions, customer support and more...
![Customer Lifecycle Customer Lifecycle](https://www.idmission.com/hs-fs/hubfs/new%20website%20imgs/Customer%20Lifecycle.png?width=1000&name=Customer%20Lifecycle.png)
Use biometrics to manage the ENTIRE customer identity lifecycle.
![Customer Lifecycle 1](https://www.idmission.com/hs-fs/hubfs/Customer%20Lifecycle%201.png?width=1000&height=324&name=Customer%20Lifecycle%201.png)
![Onboard with ID, Documents, and Selfie](https://www.idmission.com/hubfs/new%20website%20imgs/Onboard%20with%20ID%2c%20Documents%2c%20and%20Selfie%20.png)
Onboard with ID + Selfie
With IDmission, we enable end users to digitally onboard from anywhere, at anytime, using any device. Create seamless digital onboarding experiences with a simple ID + selfie.
Step 1: Check authenticity and validity. Extract data.
Step 2: Passive liveness check and face match.
Step 3 (optional): Onboard with fingerprint + voice.
Onboarding complete!
![Background Checks](https://www.idmission.com/hubfs/new%20website%20imgs/Background%20Checks.png)
Background Checks
Now that you've verified your user is who they say they are, you can run detailed background checks to make sure there's nothing nefarious going on behind the scenes. With IDmission, we've built in the following checks:
- Sanctions watchlist
- Negative media
- PEP watchlist
- Sexual offenders
- Criminal background
![Customer Service](https://www.idmission.com/hs-fs/hubfs/Customer%20Service.png?width=1500&height=1000&name=Customer%20Service.png)
Customer Service
Enroll face, voice, and fingerprint biometrics for your customers for a secure and consistent user experience. Who says you can't have security AND convenience?
Customers can now access their accounts and get support by authenticating them via voice, mobile, and web.
- IVR uses voice biometrics to confirm identity
- Selfie biometrics offers passwordless access to apps, websites, and even in-person.
![Transactions](https://www.idmission.com/hubfs/Transactions.png)
Transactions
Each step in the customer lifecycle is a chance for fraudulent activity. Allow your customers to make transactions wherever they are - without sacrificing security. At a branch, from home, even at the ATM! Simply scan a QR code, then use IDmission selfie biometrics for secure, passwordless access.
![Offboarding](https://www.idmission.com/hubfs/Offboarding.png)
Closure
When your customer needs to close an account, simply shutting off their access isn't enough. You need to ensure that all of their access and permissions are completely eliminated. Using biometric offboarding keeps your data AND their data safe and secure.
Step 1: Confirm identity through authentication for account closure confirmation.
Step 2: Disable all biometric access.
Step 3: Provide notifications to impacted departments, credit bureaus, etc.
Industry Leading Technologies
Our technology is the building block for providing reliable biometric solutions to our customers. Unlike most identity-proofing technology vendors, we don't buy crucial technology components - we build our own. Learn more about our technology.
Deduplication
Compare enrollees against your current database. One face = one customer.
Proof of Liveness
IDmission offers true passive liveness. No blink, no head turn, no zoom.
Selfie to ID Photo Matching
ID + Selfie compares a selfie to the photograph on a document to ensure they match.
Secondary Services
SSN verification, address verification, background checks, criminal history, AML/KYC
Document Collection
Automate the collecting of important documents like W-2, W-4, I-9, and tax forms.We’re more than an identity company.
In this global economy and the need for biometric based applications exploding, no one company can provide all the pieces to complex solutions. At IDmission, we exemplify the meaning of “partner”. We treat partners like family and want them to be partners for life. Our success demands great partnership with leading companies in their respected markets. We currently serve over 160 countries and would love to hear from you today. Contact us today to learn how partnering with IDmission will help grow both our businesses.