Unmasking the Face of Retail Banking: Embracing Digital Transformation

Biometrics are critical for digital onboarding and transformation.

During the COVID-19 Pandemic, many banks have had to implement virtual banking techniques while maintaining their strong privacy and security protocols. Banks that have been able to implement a biometric workflow into their customer onboarding have seen a higher customer retention rate, improved customer service, and increase in transactions.

In this whitepaper, you will learn:

• How biometric identity verification is changing the face of retail banking
• How the future of onboarding, and more, is contactless
• Biometrics and the banking value chain